Terms of Service

 

Shipping & Delivery

We offer shipping through Canada Post. We aim to ship all orders within 3-5 days of purchase receipt. Once your order has shipped, you will receive a shipping confirmation email. We are not responsible for misplaced packages, please ensure that the correct delivery address is entered during checkout.

International Shipping

We ship internationally, all shipping costs are calculated at point of purchase. All prices are listed in Canadian dollars.

Return Policy

  • The customer assumes the cost of any return shipping fees for exchanges or refunds.

  • If the product arrives broken or defective, please contact us and we will replace the item at our discretion and cost.

  • Returns must be initiated within 14 days of purchase.

  • Return/exchange packages must be received to our return address before refund/exchange is issued.

  • We are not responsible for misplaced packages, please ensure that the correct return address is used for returns. Contact us for more information.